Stopping Payments Using the Payments Window

After you call your bank to initiate a stop payment on a payment document, you can record the stop payment status in Payables. After the bank manually confirms that the stop was successful, you can then either void the payment to reverse the accounting and payment records, or you can release the stop payment to reset the invoice status to negotiable. You can review all current stop payments in the Stopped Payments Report. You can query all Stop Initiated payments by selecting that status in the Find Payments window.

To stop a payment:

  1. Find the payment online. In the Payments window, select the payment and choose Actions.

  2. In the Payment Actions window select Initiate Stop.

  3. Choose OK to have Payables update the payment status to Stop Initiated.

  4. Save your work.

To release a stop on a payment:

  1. Find the payment online. In the Payments window select the payment and choose Actions.

  2. In the Payment Actions window select Release Stop.

  3. Choose OK to have Payables release the stop on the payment and reset the status to Negotiable.

  4. Save your work.

Stop Payment Restrictions:

PREPAYMENTS: You cannot initiate a stop payment on a payment document that pays a prepayment that you have applied to an invoice. You must first unapply any prepayments, and then you can stop payment.

QUICK PAYMENTS. You cannot initiate a stop payment on a Quick Payment until it has been formatted.