If the customer information that you enter on the Create Customer page already exists then Receivables displays a Customer Duplicate Prevention page.

Prerequisites

• Existence of duplicate customer information

To prevent creation of duplicate customers:

1. On the Customer Duplicate Prevention page, select any one of the following options:

   • Use Existing Customer (organization or person)

   • Create Customer (organization or person)

When you make the selection:

• If the Customer Duplicate Prevention page was displayed when you clicked Save And Add Details, Receivables displays the Account Overview page to let you add further account details, such as account sites, profile, payment, and communication details.

• If the Customer Duplicate Prevention page was displayed when you clicked Apply, Receivables displays the Customer Overview page to let you add further customer details, such as accounts, profile, communication, party relationship, and tax profile.