Operations are the instructions or tasks to perform a repair. Every operation is assigned to a department (See: Defining Departments and Resources), associated with assigned resources (trades people, contractor services, and equipment). When you enter a Work Order for an Asset Number, the Asset Number's associated activity (See: Associating Asset Numbers with Activities) attaches to the work order, delivering its related maintenance route (See: Defining Maintenance Routes) and BOM. The maintenance route is comprised of operations necessary to complete the activity. You can Complete and Uncomplete operations. After an operation is complete, you can perform an Operation Uncompletion. If an operation is dependent upon another operation, you cannot uncomplete that operation's dependency if the current operation is complete. For example, operation 20 is dependent on operation 10 completing. You cannot uncomplete operation 10 after operation 20 has been completed.

You can complete or uncomplete an operation using the Maintenance Super User responsibility.

   To complete an operation:

1. Navigate to the Maintenance Super User responsibility.

2. Select the Work Order tab.

3. Query work orders and select a work order from the list.

4. Select an Operation and choose Complete/Uncomplete. This is the operation you wish to complete.

5. Enter the Actual Start Date and Time of transaction; the system date appears as default values.

6. Enter Actual Duration (hours) information.

7. The Actual End Date defaults as the current system date. You cannot change this value.

8. Optionally enter a Reconciliation Code.

   This is a description of why you are completing this operation. For example, Operation Completed or Operation Partially Completed.

9. Click the Apply button.

   To uncomplete an operation:

1. Navigate to Maintenance Super User responsibility.

2. Select the Work Order tab.

3. Query work orders and select a work order from the list.

4. Select an Operation and choose Complete/Uncomplete. If the operation was previously completed, then you can Uncomplete the operation.

5. Click the Apply button to uncomplete the operation.