Change priority, reason, and classification codes are set up similarly, but are used for different purposes as described below.

Change priorities enable you to define the degree of urgency of change requests and change orders in a way that accommodates your business processes. You can create priority codes to capture different priorities (such as High, Medium, or Low). Priority codes are applicable to all change categories and their types.

Use change reasons to categorize and identify causes for changes. The system uses reasons for reference only. Reason codes enable you to track the reason for which the change has been created. Create reason codes to capture reasons for the change (such as quality improvement, design improvement, cost reduction, test failure and nonconformance). Reason codes are applicable to all change categories and their types.

Classifications provide a mechanism for companies to categorize change orders and to also indicate to users exactly how the change order will impact their production. The user selects a valid classification code from a list of values. Specify a valid classification code in the change header type. Classifications are available only to change categories whose base category is Change Order.

You cannot delete seeded priority, reason, or classification codes. You can delete user-defined priority, reason, or classification codes before they have been used. Instead of deleting, disable a code and define a new one specific to your use. You can disable a code on a given date by specifying a date in the Inactive On field.

   To create a change priority:

1. On the Search: Item Catalog Categories page in the Setup Workbench, click the Change Management tab.

2. On the Categories page, click the Codes tab.

3. On the Priorities page, click Add Another Row.

4. In the new row, enter the following:

   Priority

   Enter alphanumeric text to specify the name of the priority.

   Priority Sequence

   Enter a number between 0 and 9. Use 0 to denote the highest priority and 9 the lowest. Priority sequence is used to determine the sort sequence.

   Description

   Enter a description for the priority.

   Note: You can delete a change priority as long as it has not yet been used--once in use, a priority cannot be deleted.

   To create a change reason:

1. On the Search: Item Catalog Categories page in the Setup Workbench, click the Change Management tab.

2. On the Categories page, click the Codes tab.

3. On the Priorities page, click the Reasons link.

4. On the Reasons page, click Add Another Row. In the new row, enter the following:

   Reason

   Enter alphanumeric text to describe a unique reason for initiating a change. For example, you could define a reason named OBSOLETE to indicate an obsolete part, or WAIVER to indicate a component change on a bill of material.

   Description

   Enter a description of the reason.

   Note: You can delete a change reason as long as it has not yet been used--once in use, a reason cannot be deleted.

   To create classifications:

1. On the Search: Item Catalog Categories page in the Setup Workbench, click the Change Management tab.

2. On the Categories page, click the Codes tab.

3. On the Priorities page, click the Classifications link.

4. On the Classifications page, click Add Another Row.

5. In the new row, provide the name of the Classification Code and a Description.

   Note: You can delete a classification code as long as it has not yet been used. Once in use, a classification code cannot be deleted.