This section explains how to resolve some of the problems that you might encounter as you work with attachments.
I get the error "WebDAV connection failed. Please try again later or contact the Administrator."
The system was unable to establish a connection with the repository selected. The repository system may be unavailable. Please try your request later or contact your system administrator.
I am unable to log in to Oracle Files.
Please use your Oracle Files user name and password and try again. If you are still unable to log in, please contact your system administrator.
While trying to upload a file from my local directory, I get the error "There is no file to upload. Please verify the file path(s) and try again."
The file specified doesn't exist in the directory specified. Please check the file path(s) and try again.
I am unable to attach a file or folder from "My Private Workspace". Files cannot be loaded from "My Private Workspace" or any folder within it.
Move the file or folder to a workspace or folder that is not in "My Private Workspace" and try again.
I am unable to view an attachment. I get a "file not found" error.
The file or folder may be in a UCM workspace that you don't have access to. The file or folder may have been moved or deleted. Please check your access to the file or folder and verify in UCM that it exists.
I am unable to view a file or folder in a new window. I get a "Page not found" error when using the menu option from right-clicking the mouse.
This functionality is not yet supported. Please click the file or folder name to view its contents.
I do not see the complete list of attachments for my business object.
You may have used the Simple Search feature to search within the list of attachments. Click the Go button in the Simple Search without entering any search criteria. You should see the complete list of attachments. If you still have problems, please contact your system administrator.
Suggestion: For files and folders stored in a UCM Repository, you can only see those files and folders in the Attachments list for which you have view access.