The Monitor Responses page shows information about notifications sent by a workflow and responses from workflow participants. For example, you can use this page to view individual responses to a voting activity. The page identifies the displayed workflow by its workflow type internal name and item key, as well as by its user key, if it has one.
Next, a hierarchical grid displays the process hierarchy formed by the selected workflow and any child workflows associated with it.
To view the notifications for a workflow in the hierarchy, select the workflow process name link in the Process Name column.
To send e-mail to the owner of a workflow, select the user link in the Owned By column.
Specify the type and status of the notifications you want to view.
Select the Response Notifications option to view response-required notifications, the FYI Notifications option to view information-only (FYI) notifications, or both.
Select the Closed Notifications option to view only closed notifications of the selected type. Deselect this option to view both open and closed notifications.
Then review the notification list.
To view and respond to a notification in the Notification Details page, select the subject link in the Notification Subject column. The Notification Details page includes the same options that are displayed when accessed through a user's worklist, allowing you to take any action that is available for the notification. See: To View the Details of a Notification.
To send e-mail to the recipient of a notification, select the user link in the Recipient column.
To view details about a notification and the recipient's response, select the details icon in the View Response Details column.
The Notification Response Details page displays the following details about the selected response:
Notification Subject - The subject line of the notification.
Respondent - The user who responded to the notification. To send e-mail to the respondent, select the user link.
Original Recipient - The user to whom the notification was originally sent. If the original recipient is different than the respondent, then the original recipient reassigned responsibility for replying to the respondent. To send e-mail to the original recipient, select the user link.
Notification Sent - The date and time when the notification was sent.
Response Received - The date and time when the response was received.
Response - The response value that is the result of the notification.
The Signature Details region specifies whether the notification required an electronic signature, and if so, the signature type, either a password-based signature or a certificate-based digital signature. For a notification that required a signature, the region also displays the following information:
Signature ID - The numerical identifier for the signature request. This information is shown only for certificate-based signatures.
Signature - The text string representing the signature created using the signer's certificate. This information is shown only for certificate-based signatures.
Actual Signer - The user who submitted the signature.
Creation Date - The date when the request for a signature was created.
Signed Date - The date when the user submitted the signature.
The Additional Response Information region lists any further response values requested in the notification in addition to the result response.
Note: For information-only notifications or open response-required notifications, the Notification Response Details page only shows details about the outbound notification.