The Workflow Errors page shows error information for an errored workflow. The page identifies the displayed workflow by its workflow type internal name and item key, as well as by its user key, if it has one.
The page displays the following error details:
Failed Activity - The name of the activity that encountered an error.
Activity Type - The activity type, either Function, Notification, Event, or Process.
Error Name - The internal name of the error.
Error Message - The error message describing the error.
Error Stack - Context information to help you locate the source of the error.
Note: If you navigated to the Workflow Errors page from an error status link for a workflow, the page shows details for each errored activity within the workflow. If you navigated to the page from an error status link for a single errored activity, the page shows details for only that activity.
To view the status diagram for the workflow, select the View Diagram button.
If the Workflow Errors page shows only one errored activity, and you have the appropriate workflow administrator privileges, you can use the activity administration buttons to respond to the error.
To reassign an errored notification activity, select the Reassign button. See: To Reassign a Notification to Another User.
Note: The Reassign button appears only for a notification activity. Additionally, you cannot reassign a notification from the Status Monitor if the Expand Roles option is selected for the notification or if it is a voting notification that tallies the recipients' responses. See: Voting Activity.
To suspend an errored process activity, select the Suspend button. All further processing for the process is suspended until the process is resumed.
Note: If you suspend the root process for a workflow, all subprocesses for the workflow are suspended as well. The Suspend button appears only for an errored process activity.
To resume an errored process activity that is suspended, select the Resume button. Processing for the process is resumed and any activities that were transitioned to while the process was suspended are now executed.
Note: If you resume the root process for a workflow, all subprocesses for the workflow are resumed as well. The Resume button appears only for an errored process activity that is suspended.
To skip the errored activity and force the workflow to transition to the next activity, select the Skip button. In the Skip page, enter the result value to assign to the activity if required.
Note: You cannot skip a suspended process activity. You must resume the process before you can skip it.
To retry the errored activity, select the Retry button.
Note: You cannot retry a suspended process activity. You must resume the process before you can retry it.
Note: You can also use the Retry Errored Workflow Activities concurrent program to retry multiple errored activities for a particular item type at once. See: Retry Errored Workflow Activities (FNDWFRET).