Logging for Web Services

To effectively troubleshoot or debug errors if occurred at each stage of service deployment life cycle, you can view and download log details recorded for an interface or service if it has the logging feature enabled properly.

Please note that sensitive information such as passwords, and security credentials in unencrypted plain text will not be logged.

At design time during service generation and deployment life cycle, logs can be captured through the Integration Repository user interface if the design-time log is enabled for a specific interface. If an interface has the design-time log enabled, View Log appears in the interface details page for that interface.

Note: If an interface that does not have the design-time log enabled and if errors occurred during the design-time activities such as Generate, Deploy, Undeploy, Reset, Retire, and Activate, View Error appears instead allowing you to view only the error or exception message details. You will not find log messages recorded at the design time because the design-time log is not enabled.

Click View Log to open the Log & Error Details page where you can view log messages compiled in a table in the Log Details region as well as view error message details in the Error Details region only if errors occurred during the design-time activities.

After viewing log messages retrieved for an interface in the Log Details region, you can delete them if needed by clicking Delete Log. A warning message appears alerting you that this will permanently delete all the logs retrieved in the region. Click Yes to confirm the action. An empty log table appears in the Log Details region after logs have been successfully deleted.

Before deleting the logs, you can save a backup copy by clicking Export. This allows you to export the records listed in the Log Details region to Microsoft Excel and use it later.

At run time during the invocation of Oracle E-Business Suite services by Web service clients, log messages can be captured and viewed through Service Monitor. Click the Log icon in the search result table for a request in Service Monitor to open the Web Service Runtime Logs page where you can view the log details for the request against a specific instance.

Deleting and Exporting Adapter Logs Retrieved from Oracle E-Business Suite Table

After viewing adapter log messages retrieved from the Oracle E-Business Suite table for a service, you can delete them if needed by clicking Delete Log. A warning message appears alerting you that this will permanently delete all the logs retrieved in the Adapter log table. Click Yes to confirm the action. An empty log table appears after adapter logs have been successfully deleted.

Before deleting the logs, you can save a backup copy by clicking Export. This exports the records listed in the table to Microsoft Excel.

Note: Please note that the log records deleted here are instance specific, whereas the Purge program from the Service Monitor requiring you to enter specific date range in executing the concurrent request is not. The purge concurrent request will delete only the service processing logs for which the service is completed with a status of 'SUCCESS'. It does not delete the logs for the service with 'FAILURE' status.

For more information on purging logs through Service Monitor, see Purging SOAP Messages, Audits, and Logs.

For more information on viewing logs recorded during service deployment life cycle through Integration Repository, see Viewing Generate and Deploy Time Logs.

For more information on viewing log messages recorded while processing service requests, see Viewing Service Processing Logs.

Viewing, Deleting, and Exporting Log Messages