You can have a summary of your workflow notifications delivered to you as a single e-mail message if your notification preference is set to 'Plain text summary mail' or 'HTML summary mail' in the User Preferences web page. You can receive a plain text e-mail notification summary using any e-mail reader. To receive an HTML e-mail notification summary, you must be using an e-mail reader that can interpret and display HTML formatting in the body of a message. Your workflow administrator determines how frequently summary notifications are sent when setting up a notification mailer. See: Setting Up Notification Mailers.

The plain text and HTML-formatted versions of the e-mail notification summary are based on the Workflow Summary Mail (HTML) template defined in the System: Mailer item type. The standard summary identifies the priority, from role, workflow type, subject, sent date, and due date of each notification. To view the details of a notification or respond to or close the notification, you should use the Worklist Web pages. In the HTML-formatted version of the summary, you can select a subject link to navigate directly to the Notification Details page for that notification. The HTML-formatted summary also includes a link to the Worklist page, from which you can access all your notifications.