The Agent Activity page shows the distribution of event messages with different statuses on different Business Event System agents in your instance of Oracle Workflow.
Navigation: Applications Dashboard > (pull-down menu) Workflow Manager > (B) Go > Workflow Metrics > Agent Activity
The page displays the date and time when the agent activity statistics were last updated. To refresh this information, click the refresh icon. See: Gathering Oracle Workflow Statistics.
For each agent, the list displays the agent name as well as the number of event messages on that agent with the following statuses: Ready, Waiting, Processed, Expired, and Undeliverable. Click any column heading to sort the list by that column.
To view queue details for an agent, click the agent link in the Agent column.
To view details about the messages being held on an agent, select the agent and click the Search Agent Entry Details button.
Note: The Agent Activity page displays event messages on the WF_ERROR agent according to their explicitly assigned status on the WF_ERROR queue, unlike the Agent Activity graph in the Workflow System Status page which summarizes all messages on the WF_ERROR agent in an Error status.
If an inbound agent has an abnormally large number of messages with a status of Ready, you may need to check the status of the agent listener processing message for that agent, or create a new agent listener service component for that agent. Similarly, if an outbound agent has an abnormally large number of messages with a status of Ready, you may need to check the status of the propagation schedule for that agent's queue, or schedule propagation if necessary.
The Agent Details page displays the following details for the queue associated with an agent:
Navigation: Applications Dashboard > (pull-down menu) Workflow Manager > (B) Go > Workflow Metrics > Agent Activity > agent link
Owner - The owner of the queue.
Name - The name of the queue.
Queue Table - The name of the table in which the queue data resides.
Queue ID - The object number of the queue.
Queue Type - The type of the queue.
Maximum Retries - The maximum number of attempts that is allowed when dequeuing a message from the queue.
Retry Delay - The time interval between retry attempts, when dequeuing a message from the queue.
Enqueue Enabled - Whether the queue is enabled for enqueuing.
Dequeue Enabled - Whether the queue is enabled for dequeuing.
Retention - The time interval during which processed messages are retained in the queue.
User Comments - Descriptive comments about the queue.
After reviewing the agent queue details, choose the OK button to return to the Agent Activity page.
The Search Queue page lets you search for messages being held on a particular agent and review details about those messages. This page displays different message details depending on the payload type of the agent's queue.
Navigation: Applications Dashboard > (pull-down menu) Workflow Manager > (B) Go > Workflow Metrics > Agent Activity > (B) Search Agent Entry Details
This page lets you review messages on queues with a payload type of WF_EVENT_T, such as the standard WF_ERROR or WF_DEFERRED queues, or SYS.AQ$_JMS_TEXT_MESSAGE, such as the standard WF_CONTROL queue.
Enter filter criteria to locate the messages you want to review and click the Go button. You can filter by the following message properties:
Internal event name
Event key
Correlation ID used to associate a message with other related messages
Enqueue date either within the last seven days or prior to the last seven days
Dequeue date either within the last seven days, prior to the last seven days, or on any date
Status
Oracle Workflow Manager displays the event messages on the queue for the selected agent that match your filter criteria. For each message, the list displays the event name, event key, correlation ID, event parameters, From System that sent the message, To System that received the message, date the message was sent, error message, error stack, and the message status.
The list also includes any messages on the exception queue associated with the selected queue. Messages are transferred from a user queue to the associated exception queue if Oracle Advanced Queuing cannot retrieve or process them for some reason. For more information, see: Oracle Streams AQ Exception Handling, Oracle Streams Advanced Queuing User's Guide and Reference.
Note: Each queue table contains one default exception queue that is shared by all the user queues in that queue table. When you search for messages on a particular queue, the search result list includes all messages on the associated exception queue as well, regardless of the user queue from which they originated. Consequently, if you create more than one user queue in the same queue table, the search result list may display exception messages that originated from other queues than the queue you selected.
To review the event data for a message as an XML document, choose the message details icon in the View XML column.
Note: The message details icon is disabled if the event data for a message is empty.
To add the information from this page to your support cart, click the Add to Support Cart button.
This page lets you review messages on queues with a payload type of SYSTEM.ECXMSG, including the standard Oracle XML Gateway ECX_INBOUND and ECX_OUTBOUND queues.
Enter filter criteria to locate the messages you want to review and click the Go button. You can filter by the following message properties:
Transaction type
Document number
Party site ID
Correlation ID used to associate a message with other related messages
Enqueue date either within the last seven days or prior to the last seven days
Dequeue date either within the last seven days, prior to the last seven days, or on any date
Status
Oracle Workflow Manager displays the messages on the queue for the selected agent that match your filter criteria. For each message, the list displays the message type, message standard, transaction type and subtype, document number, party ID, party site ID, party type, protocol type, protocol address, first, second, third, fourth, and fifth attributes, and the message status.
To review the XML document for a message, choose the message details icon in the View XML column.
Note: The message details icon is disabled if the XML document for a message is empty.
To add the information from this page to your support cart, click the Add to Support Cart button.
This page lets you review messages on queues with a payload type of SYSTEM.ECX_INENGOBJ, including the standard Oracle XML Gateway ECX_IN_OAG_Q queue.
Enter filter criteria to locate the messages you want to review and click the Go button. You can filter by the following message properties:
Message ID
Correlation ID used to associate a message with other related messages
Enqueue date either within the last seven days or prior to the last seven days
Dequeue date either within the last seven days, prior to the last seven days, or on any date
Status
Oracle Workflow Manager displays the messages on the queue for the selected agent that match your filter criteria. For each message, the list displays the message ID, debug mode, and the message status.
To add the information from this page to your support cart, click the Add to Support Cart button.