Use the Create Task window to create a task.

Depending on business needs of each integrated application, different task regions are implemented in the Create Task window. As a result, you might not see every task feature in your screens unless the integrated application has implemented them.

For example, when creating a sales related task, you can see the customer contacts region. This contacts region will not be visible if the task is created for a sales agent as a personal to do. For Service Applications, when creating a service related task in Service Online, you might find the Dates region in the task screen specifically used to manage time sensitive work assignments for service engineers. This region allows entry of multiple dates (planned, scheduled, and actual) for tracking purposes. This dates region might not be used in Sales Applications.