Viewing the Availability of a Resource

Use the Availability window to check the availability of a resource that you want to invite to an appointment. Resource availability is based on appointments assigned directly to the resources which display on the resource's calendar. This is not the same as the availability used in the Forms Calendar. Availability in Forms specifically indicates a resource's work shift availability.

Searching for Resources

To search for resource availability, first perform a search to locate the resource. In the search result window, you can see the resource name along with phone number, email, and job title information which allows you to contact the resource directly for further availability verification before adding the resource to the Availability view.

Viewing Resource Availability

After adding a resource in the Availability view, you will not only be able to view the resource availability, but also to see the selected resource's phone number displayed next to the resource name in a hyperlink format which opens the e-mail compose window. As a result, you can contact the selected resource directly either by phone or e-mail for availability check before scheduling an appointment. The unavailable time displays in red, and the available time displays in blue. The combination of all the selected resources' availability is shown in the Combined row.

In addition, you can send web mails through Oracle Collaboration Suite from the Availability window if it is set up.

Private appointments are considered as unavailable and their detailed information will not be seen by the user even if granted with full access privilege. Private appointments are exclusive to the user who has created them.

Features of the Resource Availability Window

You can perform the following tasks in the Availability window: