When the system fails to detect a change to a person's record as a potential life event, you can use the Person Life Event window to create that potential life event manually.
After you create a potential life event for a person, you run the Participation batch process to determine eligibility and electable choices based on the life event.
Query the name of the person for whom you are manually creating a potential life event.
The list of current potential life events for this person is displayed.
Create a new row in the Potential Life Events block.
Select the name of this potential life event in the Life Event field.
Select a Status of Unprocessed to indicate that this potential life event has been created manually.
Enter the Occurred Date to indicate the date the potential life event occurred.
Save your work.
You can process a potential life event with the Unprocessed status using the Process Event button.