Manually Voiding a Potential Life Event for a Person (Advanced Benefits)

When the system improperly identifies a data change as a potential life event, you can manually void that potential life event using the Person Life Event window.

arrow icon   To manually void a potential life event for a person:

  1. Query the name of the person for whom you are manually voiding a potential life event.

    The list of current potential life events for this person is displayed.

  2. Select the potential life event.

  3. Select a Status of Voided to indicate that this potential life event has been manually voided.

  4. Save your work.