If you are using the Workflow Monitor to view account generation results during testing or diagnosing a problem, set the profile option Account Generator: Run in Debug Mode to Yes. This ensures that runtime data is saved. After you finish testing, always set this profile option to No, to maintain performance. Use the Purge Obsolete Workflow Runtime Data process, accessible through the System Administrator responsibility, to periodically purge the runtime data.
To monitor a document as it proceeds through a workflow, you need to provide the Workflow Monitor with an item key, which is specific both to the document you are monitoring and the process in which you're monitoring it.
For information on how to use the Workflow Monitor, see Monitoring Workflow Processes.
To determine the item key for the Account Generator workflows:
In Purchasing, open the document you want to monitor and choose Tools > Examine from the Help menu.
Tools > Examine is sometimes controlled by a password. If you don't have access to it, see your system administrator.
Select the down-arrow box to the right of the Block field.
In the list of values that appears, choose PARAMETER and choose OK.
In the Field field, enter charge_acc_wf_itemkey.
The item key appears in the Value field. Use this item key when you are prompted by the Workflow Monitor to enter the item key.