Reporting Exceptions

There are a number of situations that may affect work on the production floor such as missing components and quality problems:

You can associate reason codes with the different exception types to display on Exceptions pages. This relationship is set up in the Reason Codes for Exception Types parameter.

arrow icon   To report an exception:

  1. Navigate to the Report Exception page from the Job Operation or Work Content actions.

    Details for this job operation display such as number, description, assembly.

  2. Select a value in the Exception Type field. Your choices are:

    For resource and component exceptions, you can select information to define the specific record.

  3. Optionally, select a reason for this exception.

  4. Enter any descriptive information in the Note region.

    This information displays in the Note History region of the Exception page detail, and is updated using the Update Exception page.

  5. Select Apply to save your work.

    A notification message is sent to the supervisor. You can customize the WIP Exception Notification workflow to suit your specific business rules, see: WIP Exception Notification Workflow

Related Topics