If using Oracle Trade Management, then use the Claims tabbed region to indicate how to evaluate, during Lockbox and Post QuickCash processing, your customers' remittances for claim creation.

You can choose which types of unmatched remittance lines that you want to create claims for.

You can also decide if you want to create claims for matched remittances. With matched remittances:

• Short payments generate invoice-related claims.

• Overpayments generate noninvoice-related claims.

If you want to create claims for matched remittances, then you can optionally exclude short payments of credit memos from claim creation.

Prerequisites

• Implement Oracle Trade Management. See: Oracle Trade Management User Guide or online help.

• For automatic claim creation via AutoLockbox, specify in your lockbox definition if you want to evaluate remittances for claim eligibility. See: Lockboxes.

To define your Receivables claims system options:

1. Open the Claims tabbed region.

2. In the Unmatched Remittance Lines region, indicate the type of remittance line that you want Receivables to create claims for.

3. In the Matched Remittance Lines region, select the Prepare for Claim Creation box if you want Receivables to create claims for matched remittances.

4. Select the Exclude Credit Memos box if you want Receivables to exclude credit memos from automatic claim creation.