During the funds capture stages, errors might occur. For example, during authorization, a credit card number might be invalid. Or, during payment capture, an approval code might have expired.

When errors occur, your third party credit card processor or financial institution returns specific error codes based on the particular issue. Oracle Receivables can automatically correct those errors, provided that you mapped these error codes to appropriate actions. See: Enabling Automatic Funds Transfer Error Corrections.

If the automatic correction feature is not successful or not enabled for specific error codes, then failed transactions display on the Correct Funds Transfer Errors page for manual correction. Use this page to view and quickly correct funds transfer errors, instead of querying individual transactions to update payment details. Prompt handling of funds transfer errors accelerates the payment process.

To view errors that require manual correction, navigate to this page after submitting an Automatic Receipts or Remittances batch. The Correct Funds Transfer Errors page displays errors incurred during both processes, grouped by error code and category.

To correct funds transfer errors:

1. Indicate which transactions to correct for each error code:

   • Select the error code itself to correct all nested transactions at once, or

   • Select one or more transactions within the error code

2. Select an action. You can:

   • Change Instrument

   • Clear Payment Information

   • Retry

   • Reverse Receipt

   For a description of these actions, see: Enabling Automatic Funds Transfer Error Corrections.

   Note: Updates to payment details automatically update the original transaction that recorded the error.

3. Optionally enter notes for automatic inclusion on the transaction that recorded the error.

All errors appear on the Automatic Receipts and Remittances Execution report.