Oracle Customer Data Librarian (CDL) provides tools for individuals who are responsible for managing the quality of their organizations' customer information. CDL focuses on the three Cs of customer data quality: consolidation, cleanliness, and completeness. A quality customer database benefits the entire enterprise, helping everyone to make real-time decisions with the confidence that the supporting data is accurate, timely, and complete.
Use Oracle Customer Data Librarian to maintain the quality of the Oracle Trading Community Architecture (TCA) Registry, the central repository of customer and other data that Oracle Customer Data Librarian and other applications in the Oracle E-Business Suite use. See: Introduction to Oracle Trading Community Architecture.
Both TCA and CDL belong to the Oracle Customer Data Management (CDM) product family. CDM also includes Oracle Customers Online (OCO). Oracle Customer Data Librarian contains all of the Customers Online features. See: Introduction to Oracle Customers Online.
For reference material that supplements not only TCA but CDM product documentation, see Oracle Trading Community Architecture Reference Guide. This guide provides a glossary of terms for CDM, including Oracle Customer Data Librarian.
Consolidation
Import customer data from external sources into the TCA Registry.
Map records between external source systems and the TCA Registry, to tie customer information from multiple sources to the Registry and maintain a single, enterprise-wide view of your customer information.
Cleanliness
Resolve duplicate parties within the TCA Registry, as well as duplicate information within a party.
Permanently purge parties from the TCA Registry.
Maintain party information such as status, internal indicator, and certification level.
Completeness
Enrich customer data with information from third party data sources, such as D&B.