To create a new credit application, you must first enter your search criteria and then select the credit applicant. This procedure capitalizes on the data that you already maintain by automatically populating the credit application with basic information about the applicant.
When you open a new application, Credit Management automatically prefills the application with certain basic information from the account record that you selected, such as account name, account number, address, requestor name, and so on.
Only those parties (both customers and prospects) who are defined with the customer type of Organization are included in the search results.
If you select a customer at the top organization level, then data for all accounts that are related to the organization will be consolidated for the credit analysis. Or, if you select a specific customer account from the search results, then the data for all sites that are associated with the account will be consolidated.
The required fields on the application vary according to the combination of the applicant's credit classification and credit review type. See: Collecting Credit Data. For more information about the general contents of a credit application, see: Entering Data into a Credit Application.
Click the View Accounts icon to view a customer's accounts. You can view an account only if the address is All Locations or if the address type includes a bill-to business purpose.
Click the Create Credit Application icon to create a new credit application for this prospect, customer, account, or site, depending on which search results are in view. Credit Management opens a new application and automatically updates the application with the relevant applicant data.
Click the View Existing Applications icon to view the open credit applications that exist for this prospect, customer, account, or site.
If your customer search returned no results or you wish to purchase Dun & Bradstreet information for an existing customer, then you can click Search D&B to purchase a Dun & Bradstreet Global Data Product report for this prospect or customer. If a new party is created, then you will receive a message indicating the new registry ID for the prospect.
When you return to the New Application Search page, type the new registry ID into the Search field. Simply click Go and the newly created customer appears in the search results. You can now create a credit application for this customer.
Note: With the Dun & Bradstreet for Oracle Applications feature, you can import D&B information and maintain that information directly in the application database, without installing additional software or performing additional data imports. This functionality enables easy access to already purchased D&B credit data during credit reviews.