When the credit application contains all required or available credit data, the credit analyst or other personnel clicks Submit Application to submit the credit application for analysis.
When you submit a credit application, Credit Management compares the application's contents against the associated credit checklist to confirm that you are not missing any required data points. Even if data points are missing, however, noncredit personnel can still submit the application.
Since additional work is required to finalize the application, the application is routed to the assigned credit analyst for completion, or to the Credit Scheduler for analyst assignment. The credit application appears in the In-Process Applications search results and the assigned credit analyst can click the Update icon to complete the application and resubmit it for analysis.
The Credit Scheduler is a workflow role that Credit Management uses to assign credit analysts to credit reviews. See: Credit Management Application Workflow.
Once the application submission is confirmed, Credit Management creates a case folder for the credit applicant and begins a workflow process to determine whether to assign a credit analyst to this credit review:
Credit Management does not assign a credit analyst to a credit review if automation rules exist for the combination of credit classification and credit review type on the credit application. If automation rules exist, then Credit Management attempts to complete the review process without assistance from credit personnel.
Should a validation step fail, then Credit Management routes the credit review to the Credit Scheduler for assignment if a credit analyst is not assigned to the customer's credit profile.
Credit Management assigns a credit analyst to a credit review if:
A credit analyst submitted the credit application, or
A credit analyst is assigned to the customer's credit profile
Credit Management routes the credit review to the Credit Scheduler for assignment if the person who submitted the credit application is not defined as a credit analyst, and:
The customer's profile does not have an assigned credit analyst, or
The party under credit review is a prospect (a party with no customer accounts)