Before you can complete a transaction in Receivables, you must ensure that all required information for that transaction type has been entered.

After you enter all required information, you can change a transaction's status to Complete in the Transaction or the Transactions Summary window. When you complete an invoice, Receivables creates payment schedules based on the payment terms and invoice date you specified and includes the invoice in the standard aging and collection process if the transaction type has Open Receivables set to Yes.

If you update a completed invoice by changing values on which AutoAccounting depends (for example, salesperson), and AutoAccounting fails, Receivables displays a warning message and changes the status of the invoice to Incomplete. This is also true if you modify values that Receivables uses to calculate tax (for example, ship-to address).

Use the Complete button in the Transactions or Transaction Summary window to complete transactions. Use the Complete check box when the form is in Query mode to indicate the status of transactions you want to view.

Prerequisites

• Enter transactions

Validation for completing a standard transaction

• The invoice must have at least one line.

• The GL date of the invoice must be in an Open or Future period.

• The invoice sign must agree with the creation sign of the transaction type.

• The sum of distributions for each line must equal the invoice line amount.

• If the Calculate Tax field for the transaction type is set to Yes, tax is required for each line (except lines of type Charges).

• If freight was entered for this transaction, you must specify a freight account.

• If the system option Require Salesreps is Yes, salespersons must be assigned to each line.

• If salespeople are assigned to each line, the total revenue sales credit percentage must equal 100%.

• All the activity date ranges for the setup values (for example, payment terms) must be valid for the invoice date.

• If this transaction uses an automatic receipt method, you must enter Customer bank, branch, and account information.

Validation for completing an invoice with rules

• Each line must have an accounting rule and a rule start date.

• Valid account sets must exist for each invoice line.

• Valid account sets must exist for tax that is calculated or entered.

Validation for completing a standard credit memo

• You must enter at least one credit memo line and specify revenue account assignments for each memo line.

• You must specify a valid receivable account.

• If your credit memo is crediting tax, you must specify valid tax accounts.

• If your credit memo is crediting freight, you must specify valid freight accounts.

  Note: You cannot change the status of a credit memo that you entered against an invoice, debit memo, or commitment from Complete to Incomplete if you entered another credit memo against this item after the initial memo.

  Also, you cannot change the status of a credit memo that you entered against an invoice, debit memo, or commitment from Incomplete to Complete if you entered and completed another credit memo against this item after the initial memo.

To complete a transaction:

1. Navigate to the Transaction or the Transactions Summary window.

2. Query the transaction to complete.

3. Verify that all requirements for completing this type of transaction are met (see above).

4. If you are in the Transactions Summary window, select the transaction, then choose the Complete button.

   If you are in the Transactions window, choose the Complete button.

   Note: When you complete a transaction, the button name changes from Complete to Incomplete. If you click on the button again, Receivables changes the transaction status back to Incomplete (unless the transaction was posted to GL or now has activity, such as a receipt application, against it; in this case, you cannot change the status).