Oracle Depot Repair is part of the Oracle E-Business Suite and offers an enterprise-wide solution for managing depot business processes. It targets the service business market from simple, quick services like routine maintenance to complex overhauls. Oracle Depot Repair integrates with other Oracle E-Business Suite modules to provide an integrated comprehensive solution for the service business sector.

The Depot Repair process includes the return of broken and serviceable items, their diagnoses and job estimates, customer approvals and services management, and subsequent return of items to inventory, part harvesting, recycling or scrap. The collection of charges for materials, labor, and expenses for the services is used to invoice the customer.

Depot Repair enables a business to process customer products and parts as well as internally owned items and parts. Parts can be returned from end consumers, field service technicians, partners, distributors, warehouses or other sources.

Customers expect quick and seamless service processing. Oracle Depot Repair provides end-to-end service management functionality for depots that are committed to delivering a total service solution.