The Administrator Monitor lets you view and administer runtime workflows. You can use the monitor to review the activities performed for a workflow, check the status of the workflow by viewing the status diagram, review notifications sent by the workflow and participant responses, and review details about the workflow definition and attributes.
If you have workflow administrator privileges, you can also perform administrative actions within the monitor to control the processing performed for a workflow or handle an error. For example, you can update workflow attributes, suspend and resume a workflow, cancel a workflow, or rewind the workflow to an earlier activity stage. You can also skip or retry an individual activity within a workflow, reassign a notification activity, or suspend and resume a process activity. Workflow administrator privileges are assigned in the Workflow Configuration page. See: Setting Global User Preferences.
Note: If you intervene in a workflow process with an administrative operation such as skipping, retrying, or reassigning an activitiy, then Oracle Workflow updates the audit trail for the process to show that you performed that operation.
Oracle Workflow also allows users to be assigned specialized workflow monitoring privileges with restricted access to workflow data. If you have specialized workflow monitoring privileges, you can only view workflows and perform administrative actions to which you have been granted access. For example, you may only have access to monitor workflows belonging to particular item types, and you may be able to suspend and rewind workflows but not to skip activities. See: Assigning Specialized Workflow Monitoring Privileges.
If you only have specialized workflow monitoring privileges, you cannot perform any actions on workflows that you own yourself, irrespective of any permissions granted to you. Only users with full workflow administrator privileges assigned in the Workflow Configuration page can perform administrative actions on workflows that they own themselves.
Note: If you have full workflow administrator privileges assigned in the Workflow Configuration page, then those privileges override any specialized workflow monitoring privileges assigned to you. That is, if you have full workflow administrator privileges, you can access all workflows, irrespective of any restrictions defined for any specialized privileges.
You can also use the Oracle Workflow Manager component of Oracle Applications Manager as an additional administration tool to review and manage work items. See: Oracle Workflow Manager Overview.
You can use the Retry Errored Workflow Activities concurrent program to retry multiple errored activities for a particular item type at once. See: Retry Errored Workflow Activities (FNDWFRET).
Additionally, Oracle Workflow provides a view called WF_ITEM_ACTIVITY_STATUSES_V that lets you programmatically access workflow status information. See: Oracle Workflow Views.