The Generic File Manager Access Utility (FNDGFU) is used for downloading and uploading help files. For an overview of this utility, see: Generic File Manager Access Utility (FNDGFU)
Oracle E-Business Suite help files are stored in the database. The Oracle E-Business Suite Help Administration pages of the Help System Utility are provided for retrieving and replacing them in the course of customization.
Before using the Help Download or Help Upload pages you should define the upload and download directory paths. Oracle E-Business Suite provides profile options for you to set these paths.
Use the profile option Help Utility Download Path to define the directory location to which the Help System Utility will download files. Use Help Utility Upload Path to define the directory location from which your customized files will be transferred back into the Oracle E-Business Suite Help System.
Help files are downloaded by file name. To identify the specific file that you want to customize, open the document in the Oracle E-Business Suite Help System. Use the view source function of your browser to view the HTML source code. The source information will include the file name.
To identify the language and product of the help file, use the source document URL. The final three nodes of the source document URL are the language, the product name, and the anchor or target name.
Using this document again as an example, you will see the final three nodes of the URL are /US/FND/@ht_updown#ht_updown. This identifies the language as US, the product group as FND (Oracle Application Object Library), and the target name as ht_updown.
Note: The syntax in the URL, @ht_updown#ht_updown, is an example of the Oracle E-Business Suite special syntax used to link documents by anchorname. For more information about this syntax see Linking Help Files.
The Oracle E-Business Suite Help System also provides reports to cross-reference target names and help file names. See Creating Reports.
You download help files by language and by product. That is, you select the language (for example, US for U.S. English) and you select the product (for example, AR Oracle Receivables). It is important to note the two-letter code for the product (in this example, the two-letter code is AR) because the product code determines the download directory.
To download files, navigate to the Help Download page. This page is listed under Help Administration available under the seeded System Administration responsibility.
Follow these steps to download a single help file:
Select Single File Download.
Enter search criteria for the file you want.
Select the file you want from the search results, and select Download.
Follow these steps to download multiple help files:
Select Bulk Files Download.
Enter in the Target Directory and Filter Options as appropriate.
Select Download.
Once you have customized the help files, use the Help System Utility to upload the documents into the help system. Your files are uploaded from the upload directory specified in the profile option Help Utility Upload Path.
You can upload different types of files, including:
HTML files (all HTML files must have a .htm extension)
GIF graphics files (must have a .gif extension)
Adobe® Acrobat files (must have a .pdf extension)
Cascading Style Sheets (must have a .css extension)
Follow these steps to upload a single help file.
Copy the customized file to a directory accessible from your desktop. .
Navigate to the Help Upload page. This page is listed under Help Administration available under the seeded System Administration responsibility.
Select Single File Upload.
Specify the application under which this help file belongs.
Specify the customization level (100 and above indicates a custom file; below 100 indicates a file from Oracle).
Select Upload.
Follow these steps to upload multiple help files:
Copy the customized files to the appropriate product folder in the upload directory.
Specify the application under which these help files belong.
Specify the customization level (100 and above indicates a custom file; below 100 indicates a file from Oracle).
Select Upload.
The Help System Utility provides two reports for you to cross-reference help targets and file names.
Help Target to File Names Report This report lists by target, each file that contains the target, the document title of the file, and the product.
File Name to Help Targets Report This report lists every file name and document title by language and product and all the targets found within each file.
Follow these steps to run these reports:
Navigate to the Help Reports page. This page is listed under Help Administration available under the seeded System Administration responsibility.
Select the report you want to run.
Select the desired application, language, and output format.
Click Go.