Step 16: Setting Up Notification Handling Options

Vacation rules handle notifications automatically when users are not available to manage their notifications personally. These rules are defined according to the item type to which notifications belong. You can control what item types are available for vacation rules using the WF: Vacation Rule Item Types lookup type and the WF: Vacation Rules - Allow All profile option.

Additionally, through the Oracle E-Business Suite proxy user feature, one user can grant another user access to his or her worklist, so that the second user can handle notifications as a proxy on behalf of the first user. Users can choose to grant access only to notifications that belong to selected item types. You can use the WF: Vacation Rule Item Types lookup type to control what item types can be specified for worklist access.

arrow icon   Adding Item Types for Vacation Rules and Worklist Access:

By default, the list of item types a user can select when creating a vacation rule or when granting worklist access to a proxy displays those item types for which the user has previously received at least one notification. You can also choose to add item types that you want to appear in the lists for all users. In this way you can allow users to create rules or grant worklist access to handle any notifications they may receive from those item types in the future.

To add an item type to the list, define the internal name of the item type as a lookup code for the WF: Vacation Rule Item Types lookup type.

  1. Navigate to the Application Object Library Lookups window in the Application Developer responsibility.

  2. Query the WF_RR_ITEM_TYPES lookup type with the meaning WF: Vacation Rule Item Types in the Application Object Library application.

  3. Define the item type you want as a new lookup code for this lookup type. Ensure that you enter the item type internal name in the Code field exactly as the name is defined in your database. See: Application Utilities Lookups and Application Object Library Lookups.

arrow icon   Allowing Vacation Rules that Apply to All Item Types:

Use the WF: Vacation Rules - Allow All profile option to determine whether the list of item types for vacation rules includes the "All" option. The "All" option lets users create a generic rule that applies to notifications associated with any item type.

Set the profile option to Enabled if you want the "All" option to appear in the list of item types for vacation rules, or to Disabled if you do not want the "All" option to appear. If you choose Disabled, then users must always specify the item type to which a vacation rule applies. The WF: Vacation Rules - Allow All profile option must be set at site level. The default value is Enabled. See: Overview of Setting User Profiles.

After changing the value of this profile option, you must stop and restart Oracle HTTP Server for the change to take effect.

Note: This profile option does not apply to proxy user worklist access options. When granting worklist access, users always have the option to grant access to notifications belonging to all item types.

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