Oracle Advanced Collections supports the ability to collect from Receivables and Lease and Finance Management invoices in the same instance. If you are using Oracle Lease and Finance Management, you must configure Oracle Advanced Collections to integrate the functionality of the two applications.

In the Operations section of the Collections Questionnaire, select Lease Contracts when answering the following question:

• For which of the following does your organization collect?

Oracle Advanced Collections exposes the Case Management and Contract tabs on the Collections page. It adds Leasing Payment and Leasing Promise to the list of history types available on the History tab. It adds Leasing Invoice to the list of transaction classes available on the Transaction tab.

The Collections Leasing Agent and Collections Leasing Administrator responsibilities are added in Oracle Advanced Collections, which are used to manage and use the Report to Credit Bureau and Transfer to an External Agency functionalities from Oracle Lease and Finance Management.

In addition, verify or enable the items listed below.

Set the following profile options used in a Collections/Lease and Finance Management operation:

• Enable IEX: iPayment Payee ID

• Enable IEX: Disable iPayment Processing

• Enable IEX: CB Customer Notification Email From

• Enable IEX: CB Customer Notification Email Subject

• Enable IEX: CB Customer Notification Template

• Enable IEX: CB Customer Notification Grace Days

• Enable IEX: Case Default Resource

• Enable IEX: Credit Hold of Delinquency

• Enable IEX: Default Bankruptcy Notice of Assignment

• Enable IEX: EA Recall Grace Days

• Enable IEX: EA Score Diff For Recall

• Enable IEX: EA Score Engine ID

• Enable IEX: EA Transfer Days

• Enable IEX: EA Vendor Notification Email From

• Enable IEX: EA Vendor Notification Email Subject

• Enable IEX: EA Vendor Notification Template

• Enable IEX: Service Hold of Delinquencies

• Enable IEX: Turn off Collections Activity for Bankruptcy

• Enable IEX: Default Notice of Bankruptcy Assignment

• Enable IEX: Turn Off Invoice on Bankruptcy

• Enable IEU: Queue: Delinquency View Delinquencies (Case Level)

• Enable IEU: Queue: Delinquency View Promises (Case Level)

• Enable IEU: Queue: Delinquency View Strategies (Case Level)

• Enable IEU: Queue Order: Delinquency View Delinquencies (Case Level)

• Enable IEU: Queue Order: Delinquency View Promises (Case Level)

• Enable IEU: Queue Order: Delinquency View Strategies (Case Level)

• Disable IEX: Activity Enabled in Dispute

• Disable IEX: Allow Disputes

• Disable IEX: Allow Adjustments

Enable the following concurrent programs:

• Hide IEX: Create Dunning and Broken Promise Call Backs

• Hide IEX: Send Dunning for Delinquent Customers

• Expose IEX: Case Owner Load Balancing

• Expose IEX: Notify Customer

• Expose IEX: Process Pending

• Expose IEX: Recall Transfer

• Expose IEX: Report All Contracts

• Expose IEX: Review Transfer

• Expose IEX: Notify Ext Agency

• Expose IEX: Open Interfaces

Set the following default workflow background processes:

• Expose IEX: CO Recall Case from External Agency

• Expose IEX: CO Report to Credit Bureau

• Expose IEX: CO Review Transfer to External Agency

• Expose IEX: CO Transfer to External Agency

• Expose IEX: Delinquency Asset Work Flow

• Expose IEX: WF for Collection Delinquent Service Hold

• Expose IEX: WF for Collections Delinquent Credit Hold

Change the following graphical elements in Oracle Advanced Collections:

• Report to Credit Bureau

• Transfer to External Agency

• Leasing Center

• Expose Case Column Number in the Strategy table on the Lifecycle tab

• Expose Case Column Number in the top Strategy table on the Strategy tab

Expose case-related scoring engines in Collections Manager:

• Case Scoring