Define the score ranges that determine the status of a transaction.
| Term | Definition |
|---|---|
| Status | Identifies whether a transaction is current, delinquent, and optionally, pre-delinquent. |
If you use a preconfigured delinquency scoring engine, such as Delinquency Status Determinations or Case Scoring, then you do not have to set up delinquency status score ranges.
What types of status can Advanced Collections assign?If you run the preconfigured scoring engine, IEX: Delinquency Status Determination, to determine delinquency status, Advanced Collections assigns a status of Current or Delinquent to transactions. If you are using Oracle Loans, it can also assign a status of Active or In Default. If you want to be able to assign the status to Pre-Delinquent, then you must create a new scoring engine to determine delinquency status. Best practice recommendation is to copy and modify IEX: Delinquency Status Determination. Be sure to include the IEX: Delinquency Management concurrent program as part of this scoring engine.
If you want to be able to assign the status Pre-Delinquent, then you must create a new scoring engine to determine delinquency status. Best practice recommendation is to copy and modify IEX: Delinquency Status Determination. Be sure to include the IEX: Delinquency Management concurrent program as part of this scoring engine.
Are there any prerequisites?A scoring engine must exist and must have a scoring component.
You must use the IEX: Delinquency Status Determination concurrent program.
Who can set the delinquency status score ranges?The Collections Administrator.
Can I modify the score ranges in the preconfigured Delinquency Status Determination scoring engine?No, but you can copy the Delinquency Status Determination scoring engine and modify the copy.
What range numbers can I enter?Enter range numbers from -999,999,999.99 to 999,999,999.99.
How do I score transactions as pre-delinquent?To be able to determine which transactions are pre-delinquent, you must create a new scoring engine for status determination with score ranges for current, delinquent and pre-delinquent statuses. The easiest way to do this is to make a copy of the Delinquency Status Determination scoring engine and modify it.
Note: You can only run strategies for pre-delinquent transactions at the transaction level.
This scoring component looks at the database to identify transactions as current or delinquent. For all payment schedules (an Oracle Receivables term for the payment due date of an invoice) that are due before the current date, have no disputes, and have a remaining balance greater than zero, it assigns a score of 11.00 to 100. These are delinquent transactions. For all other payment schedules, it assigns a score of 1.00 to 10.99. These are current transactions.
What happens if a transaction moves from Delinquent to Pre-delinquent or from current status?Advanced Collections will update the status of delinquent invoice to revised status whenever the IEX: Delinquency Status Determination concurrent program is run.