Create a new scoring engine.
| Term | Definition |
|---|---|
| Type | The database entity to be scored. |
| Concurrent Program |
The name
of an additional batch process that runs with the scoring engine.
Use the IEX: Delinquency Status Determination concurrent program to determine the status of transactions. |
| Segment |
A segment enables a scoring engine
to run against a subset or segment of the database.
Segments are required for scoring engines. |
| Weight Required |
Check this box if you want to
indicate the relative importance of two or more scoring components
in a scoring engine. See: Scoring Engine Details.
If not checked, the scoring engine simply adds the raw scores together to calculate the score. |
| Score Range | The highest and lowest expected scores. |
| Out of Range Rule | If a score value falls outside the expected score range, this setting tells Advanced Collections what score value to use in its place. If you select Closest, Advanced Collections assigns the closest valid score number. If you select Farthest, it assigns the farthest valid score number. |
| Used To Determine Status | Check this box if you want the scoring engine to determine the collections status of transactions. Status can be current, delinquent, or optionally, predelinquent. |
Set up new scoring components if you are not using preconfigured components.
Do I have to create scoring engines?No. You can use the preconfigured scoring engines if they meet your business needs.
Oracle Advanced Collections has nine preconfigured scoring engines. You cannot delete or change these scoring engines. You can copy existing scoring engines and modify them, or create new ones.
For a list of scoring engines, see: Preconfigured Scoring Engines.
Where does Advanced Collections use scores?Advanced Collections uses scores to determine the delinquency status of each transaction and to determine the relative value of customers. Strategies and dunning plans then use the customer value score to execute appropriate actions for delinquency or pre-delinquency situations.
Why should a scoring engine have an Out of Range Rule?If a score result is not within the score range of a scoring engine, then the Out of Range Rule tells Advanced Collections how to convert the score to be within the defined range.
For example, a scoring engine has a score range of 1 to 200 and the Out of Range Rule is set to Farthest. If the scoring engine scores a customer at 205, then that score will be converted to 1 and be within the range of the scoring engine.
What is the recommended best practice for working with scoring engines?You should test all scoring components and scoring engines in a test environment using a portion or all of your production data. Once you are satisfied with the scoring results and performance, you can move your tested scoring engines to your production environment.
What is the next step?Once you create a scoring engine, you can add and configure the components and then add a filter. See: Add Scoring Components.