This category includes profile options that control interactions.
Activity Tracking Category
| Profile Option | Default | User Access | System Administration: User | System Administration: Responsibility | System Administration: Application | System Administration: Site |
|---|---|---|---|---|---|---|
| IEX: Activity Enabled in Account | No Default | Update | Update | Update | Update | |
| IEX: Activity Enabled in Adjustment | No Default | Update | Update | Update | Update | |
| IEX: Activity Enabled in Delinquency | No Default | Update | Update | Update | Update | |
| IEX: Activity Enabled in Dispute | No Default | Update | Update | Update | Update | |
| IEX: Activity Enabled in Payment | No Default | View Only | Update | Update | Update | |
| IEX: Activity Enabled in Promises | No Default | Update | Update | Update | Update | |
| IEX: Activity Enabled in Strategy | No Default | View Only | Update | Update | Update |
Set to Yes to automatically record interaction activity when a collector accesses the Accounts tab and makes a modification. Set to No to record the interaction activity manually.
Set to Yes to automatically record interaction activity when an Adjustment is created. Set to No to record the interaction activity manually.
Set to Yes to automatically record interaction activity when a collector accesses the Lifecycle tab and makes a modification. Set to No to record the interaction activity manually.
Set to Yes to automatically record interaction activity when a Dispute is created. Set to No to record the interaction activity manually.
Set to Yes to automatically record interaction activity when a Payment is created. Set to No to record the interaction activity manually.
Set to Yes to automatically record interaction activity when a Promise is created. Set to No to record the interaction activity manually.
Set to Yes to automatically record interaction activity when a collector accesses the Strategy tab and makes a modification. Set to No to record the interaction activity manually.