You must use Oracle XML Publisher to deliver collections-related correspondence to your customers. Oracle XML Publisher generates correspondence for both strategies and dunning plans; confirmation letters for payments, promises, adjustments, reversals and disputes; and copies of invoices.
Note: Customers who previously implemented Oracle One-to-One Fulfillment must now use Oracle XML Publisher.
XML Publisher uses a template and query model to generate and send correspondence. The template provides the form and text for the correspondence. The query supplies the customer-related data that appears in the form letter.
Set up your internet printing protocols, such as CUPS, to be used by Oracle XML Publisher. Then enter the fax and printer names and other required XML options in the Setup Checklist in Collections Administration. See: Oracle XML Publisher Administration and Developer's Guide for setup instructions.
Note: If you use the XML Publisher Configuration file to control your XML Publisher delivery settings, then any information entered in the Setup Checklist for the XML Publisher Integration category profile options that are part of Oracle Advanced Collections will be ignored. For more information see: XML Publisher Configuration File.