Oracle Lease and Finance Management uses the following concurrent programs:
IEX: Case Owner Load Balancing: This concurrent program balances the number of cases assigned to collectors. This allows the Owner information to appear in the Case Management tab.
IEX: Notify Customer: Customers will be notified of the intent to report them to the credit bureau through the Report to Credit Bureau Screen. Pending notifications are created in the open interface, which are then to be processed. This concurrent program picks up all pending records and sends notifications to the customer using Oracle One-to-One Fulfillment.
PARAMETERS:
Object Type: This specifies the type of objects, which are to be processed by this API. Currently it is defaulted to OKX_LEASE. At the time of implementation, the underlying API can be extended to process other object types. This parameter is mandatory.
Case Number: This specifies the case number of the records to be processed. This parameter is optional. If this parameter is populated, only customers assigned to that case are notified.
Party ID: This specifies the party ID of the records to be processed. This parameter is optional. If this parameter is populated, notifications are sent out only for those cases belonging to this party ID.
Agent ID: This parameter is necessitated by the call to One-to-One Fulfillment. If it is not provided, a user profile value will be used.
Content ID: This identifies the fulfillment template that is used for customer notification. If it is not provided, a user profile value will be used.
From: This is the FROM EMAIL ID of the e-mail sent to the customer, by the concurrent notification API, to notify about intent to report to the credit bureau. If it is not provided, a user profile value will be used.
Subject: This is the subject of the e-mail sent to the customer, by the concurrent notification API, to notify about intent to report to the credit bureau. If it is not provided, a user profile value will be used.
E-mail: This parameter is provided in case a notification is to be sent to a single customer (run the concurrent program on an ad hoc basis). If this parameter is specified, then the case number parameter must be specified along with this.
IEX: Notify Ext Agency: Used to inform the external agency about the recall of a case, which has been assigned to them. A pending notification will be created for the external agency.
PARAMETERS:
Object Type: This specifies the type of objects, which are to be processed by this API. Currently it is defaulted to OKX_LEASE. At the time of implementation, the underlying API can be extended to process other object types. This parameter is mandatory.
Case Number: This specifies the case number of the records to be processed. This parameter is optional. If this parameter is populated, only the external agency, to which the case is assigned, is notified.
External Agency ID: This specifies the external agency ID of the records to be processed. This parameter is optional. If this parameter is populated, notifications are sent out only to this external agency.
Agent ID: This parameter is necessitated by the call to One-to-One Fulfillment. If it is not provided, a user profile value will be used.
Content ID: This identifies the fulfillment template that is used for external agency notification. If it is not provided, a user profile value will be used.
From: This is the FROM EMAIL ID of the e-mail sent to the external agency, by the concurrent notification API. If it is not provided, a user profile value will be used.
Subject: This is the subject of the e-mail sent to the external agency, by the concurrent notification API. If it is not provided, a user profile value will be used.
E-mail: This parameter is provided in case a notification is to be sent to a single external agency (run the concurrent program on an ad hoc basis). If this parameter is specified, then the case number parameter must be specified along with this.
IEX: Process Pending: Records are inserted into the open interface with a pending status, as part of the Report to Credit Bureau, Transfer to External Agency, with only the mandatory fields populated. This concurrent program then populates the rest of the information and updates the status of the record to indicate that it has been processed.
PARAMETERS:
Object Type: This specifies the type of objects, which are to be processed. Currently it is defaulted to OKX_LEASE. At the time of implementation, the underlying API can be extended to process other object types. This parameter is mandatory.
Case Number: This specifies the case number of the records to be processed. This parameter is optional. If this parameter is populated, only records belonging to that case will be processed.
IEX: Recall Transfer: Recalls a case from an external agency. Cases marked for recall are actually recalled by this program.
PARAMETERS:
Object Type: This specifies the type of objects to be processed by this API. Currently it is defaulted to OKX_LEASE. At the time of implementation, the underlying API can be extended to process other object types. This parameter is mandatory.
Case Number: This specifies the case number of the records to be processed. This parameter is optional. If this parameter is populated, only customers assigned to that case are notified.
External Agency ID: This parameter is provided in case this program is to be run for a single external agency (run the concurrent program on an ad hoc basis).
Comments: This parameter is provided when this program is run for a single external agency (run the concurrent program on an ad hoc basis). A comment can be entered using this parameter.
IEX: Report All Contracts: This concurrent program retrieves Contract information from the system to be reported to credit bureaus. It accepts no parameters. It inserts Contract data into an interface table, from which the user organization can retrieve the data, format appropriately and send it as a report to the appropriate Credit Bureau. The status of records when inserted into this table is "Pending". The IEX: Process Pending concurrent program must be run in order to retrieve complete details on all the contracts to be inserted into the interface table.
IEX: Review Transfer: Used to inform the external agency of the intent to recall a case, which has been assigned to them. A notification will be created for the external agency and a review task will be created for the collections agent so that the case can be reviewed and a decision can be made about the case recall.
PARAMETERS:
Object Type: This specifies the type of objects to be processed by this API. Currently it is defaulted to OKX_LEASE, which represents cases consisting of multiple Lease Contracts. At the time of implementation, the underlying API can be extended to process other object types. This parameter is mandatory.
Case Number: This specifies the case number of the records to be processed. This parameter is optional. If this parameter is populated, only customers assigned to that case are notified.
External Agency ID: This parameter is provided in case this program is to be run for a single external agency (run the concurrent program on an ad hoc basis).
Comments: This parameter is provided when this program is run for a single external agency (run the concurrent program on an ad hoc basis). A comment can be entered using this parameter.