Reviewing Delinquencies

Use the following procedure to review delinquency information.

arrow icon   Steps:

  1. Using the Collections Manager responsibility, open the Delinquencies tab, choose Summary.

    The Delinquency Summary page displays delinquencies assigned to you.

  2. Click the Delinquency ID for the record you want to work on.

    The Delinquency Detail page appears.

  3. If you want to add a predicted recovery amount or predicted recovery chance, then enter the data into the corresponding fields.

  4. If you want to view actual cost information for the delinquency, then choose Actual Cost from the menu.

    The actual cost details appear.

    If you want to add an actual cost, then click Create.

    The Create Costs page appears.

    Enter cost information.

  5. If you want to view budgeted cost information for the delinquency, then choose Budget Cost from the menu.

    The budgeted cost details appear.

    The Create Costs page appears.

    Enter cost information.

  6. If you want to review the strategies relating to the selected delinquency, then choose Strategies from the menu.

    The Strategies page lists the names and active dates of the strategies assigned to the delinquency.

  7. If you want to review the value of assets involved in the bankruptcy, then choose Asset Value from the menu.

    The Asset Value page displays a list of assets.

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