You can view your customer's outstanding account balances on the Aging tab in Advanced Collections. The Aging tab opens using the default aging bucket defined in the Collections Checklist, but you can view account balances using any aging bucket defined in Oracle Receivables. You can modify your display by specifying an aging bucket or by choosing to summarize open credits.
Oracle Advanced Collections calculates and displays the total outstanding amounts for the current data level view, which can be by customer, bill to, or account. Aging per individual delinquency is not available.
You can view finance charges, approved and pending adjustments, and amounts in dispute.
You can view the amount of receipts at risk.
If you select to summarize open credits, you can view credits not aged for unapplied cash, on account cash, on account credits, cash claims, and prepayments.
Select the Transaction button to view all transactions for an aging bucket line. From there you can select a transaction and view transaction details, process payments, or enter a dispute. See: Processing Payments and Disputing Invoices for more information.