Viewing Contracts a Customer Has With Your Organization

You can view contracts for a customer if you are using the Oracle Contracts applications. To have full use of the Contracts tab, Oracle Advanced Collections must be integrated with Oracle Lease and Finance Management.

Prerequisites

arrow icon   Steps:

  1. Using the Collections Agent responsibility, select the Contract tab.

    The tab displays the contracts in a dynamic table.

  2. Select the contract category you want to view.

    Contract information appears.

    Note: You can create the Repossession from this tab. Repossession is against an asset attached to the contract. Once created, the repossession can be closed by filling up the disposition code. However, this will not bring back the assets of the repossession to the available list in the Contract and Case Management tab.

  3. If you want to enter payment information for a lease contract, then click Payment Processing and follow the Processing Payments procedure.

  4. If you want to view the details of a contract, then:

    1. Select the contract in the table.

    2. Click Details.

      The appropriate Oracle Contracts application opens, depending upon the type of contract.

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