Notifications enable you to be informed about the progress of deliverables. Notifications are sent during the life cycle of the deliverable, after the business document has been signed. Note that you can only define recipient for escalation notification here, all others are sent to contacts on the deliverables. The notifications have a subject, a message body, and buttons to take certain actions, a notes area, and attached documents.
Notifications can be sent for a deliverable in several scenarios.
Prior to Due Date
You can specify how many days, weeks or months the notification should be sent before the due date.
Status Change
A notification is sent for any status change of the deliverable. Statuses could be any of the following: Completed, Submitted, Rejected, Cancelled, or Failed to Perform
Deliverable is Overdue
A notification is sent when the due date of the deliverable is passed.
Escalate after Due Date
If you enable this notification, you must specify the Escalation Contact, and the number of days, weeks, or months until the escalation should occur.