Splitting a claim into multiple smaller claims facilitates the process of research and settlement. You can split claims to settle only a portion of a claim, and to facilitate the investigation of a claim caused by multiple reasons. Split claims share the same master claim number, with the addition of a suffix as an identifier.
To split a claim, log into Oracle Trade Management as Oracle Trade Management User.
As a prerequisite, an open claim should exist.
Navigation: From the Claim tab, click the Claims subtab, then the claim. In the Claim Main page, click the Split subtab.
Notes:
Claim Type and Reason: If you leave these fields blank, then the type and reason of the parent claim is defaulted.
Amount: Enter the amount for the split claim.
Line: Select a line if the claim has:
Multiple line amounts
A single line that is for less than the total claim amount
You must explicitly assign line amounts to be split along with the claim. For information on rules for splitting claims with claim lines, see About Claim Split.
The new claims are generated after you click Update.