Setting up Routing Lists

You set up a routing list for a routing group in sequential order in the Routing List window. You may create multiple routing lists for a routing group, and users may belong to more than one routing list.

You can also use the Routing List form to create, update, or delete a routing group.

Use the Routing Group and Routing List Details window.

arrow icon   To set up or add a user to a routing list:

  1. Query the Routing Group for which you want to set up a routing list.

    If you previously created a routing list for this routing group, the application displays that information. To create a new routing list, choose New Record from the toolbar.

  2. Enter the name of this routing list and check the primary routing list box if this is a primary routing list.

  3. To add users to the Routing List, enter the names of the routing list members as follows:

    Note: Before adding a user to a Routing List, the user must be a registered Oracle application user and must also belong to a routing group.

  4. Save the file.

  5. To remove a user from the Routing List, select the row, choose the Delete Record icon on the toolbar, and save the file.

  6. To add multiple Routing Lists to a Routing Group, place your cursor in the Routing List Name field and choose the New Record icon on the toolbar. Repeat steps 3 - 5.

    Note: If you have multiple routing lists for a routing group, you must specify which list is the Primary list.

    See: Setting Up Routing Groups, Adding a User to a Routing Group, Setting up Groupboxes