You use the Communication Type Usages window to define the conditions that generate an extract of communications data.

You also use this window if you are implementing web-based self-service enrollments and you want to write instruction text that appears in a region of a self-service window.

   To define a communication usage:

1. Enter or query a communication type in the Communication Types window.

2. Choose the Usages button.

3. Select a value for one or more of the following parameters to limit the conditions under which communications data is generated.

   • Life Event

   • Program

   • Plan

   • Plan Type

     US Users Only

     Note: : To suppress the communication type HIPAA Letter when the person drops HIPAA coverage but gains electability within a program for another plan type subject to HIPAA, include all Plan Types that are subject to HIPPA for the usages.

   • Enrollment Period

   • Action

4. Select a Usage Rule if your criteria for determining the conditions under which communications data is generated cannot be fully accommodated by the usage criteria on this window.

5. Enter instructional text in the Self Service Description field that corresponds to the region of the self-service web page that you are configuring.

6. Save your work.