Troubleshooting Vacancies

This topic looks at some common problems that may occur while managing vacancies and suggests some approaches.

Problem Description What To Do
When you create a vacancy, the Vacancy Name field on the Create Vacancy: Basic Details page displays an automatically generated number. If your enterprise decides to follow the automatic vacancy code allocation method for vacancy names, then iRecruitment assigns a unique number for the vacancy. You cannot update the Vacancy Name field.
After you create and submit a vacancy for approval, you cannot find the vacancy. You cannot view a vacancy that you submitted for approval until it is approved.
When you create a vacancy, you cannot provide the external site posting start date on the Format Job Posting page. If your enterprise posts the vacancy details to employees before posting to external candidates, then you can enter only the internal posting start date; you cannot enter the external posting start date. When the vacancy is approved, the application automatically sets the external posting start date.
The iRecruitment session timed out when you were creating a vacancy. How do you retrieve the vacancy details? Check the Save for Later table on your Home page. iRecruitment saves the vacancy as a draft if the browser closes or the session times out.
You are not able to update vacancy details. Check the status of the vacancy. You can update a vacancy only if it is approved; you cannot update a vacancy in pending approval status.
You have posted a vacancy to the third-party recruiting site with whom your enterprise has an agreement. At a later date, you update the vacancy details. The vacancy updates do not appear on the recruiting site. If you update a vacancy posted on a third-party recruiting site, you must post the vacancy again using the Post Advert button on the Vacancy Details page.