Buyers can withdraw purchase orders that are at the In Process or Pre-Approved status. When withdrawing a purchase order, buyers can specify the withdrawal reason. If the purchase order is approved, then the buyer cannot withdraw the purchase order and needs to create a purchase order revision.
Note: The Withdraw purchase order feature is supported in Buyer Work Center pages only and not supported in Forms.
The following sections explain how to set up the withdrawal process and use the feature.
To enable buyers to withdraw purchase orders, purchasing administrators must complete the following steps:
Log in to the Oracle Purchasing responsibility.
Navigate to the Document Controls region of the Document Style page (Setup > Purchasing > Document Styles).
Select the following Withdrawal Options:
Allow Document Withdrawal
Send Withdrawal Notifications to All Approvers
If purchasing administrators select the withdrawal options in the Document Styles page, then the Withdraw action appears in the Orders page, Action list for orders that are at the Process or Pre-Approved status. When a buyer selects this action, the Withdraw page appears.
As a buyer, use this page to withdraw a purchase order that is at the In Process or Pre-Approved status. This page appears when you select the Withdraw action for a document in the Orders page. You can provide the withdrawal reason and this information appears in the withdrawal email notification. Purchasing sends withdrawal notification to approvers depending on the definition set by the purchasing administrator in the Document Controls region of the Document Style page. If the withdrawal is successful, then the Action History of the purchase order is updated with the Withdraw action and the reason is recorded. All approvers who approved the document and approvers who have been notified but have not taken any action receive FYI withdrawal notifications.
Future approvers do not receive any withdrawal notification. The status of the withdrawn purchase order is set to Incomplete or Requires Reapproval based on which stage the document is in the approval cycle. Revised purchase orders can be withdrawn if they are not approved.