Acknowledging Purchase Orders

When creating a purchase order, buying companies can request acknowledgment of the purchase order. If so, you as a supplier will receive a notification requiring your response. The purchase order may include a date by which you need to acknowledge or sign it.

You acknowledge purchase orders to communicate to the buying company that you have received, reviewed the details of, and accepted or rejected a purchase order. You cannot communicate changes to the purchase order during acknowledgment. To communicate changes, click the Request Changes button in the Purchase Orders Summary page or select the Request Changes action from the Actions dropdown in the Purchase Orders Details page.

The Reject Entire Order action is made available by the buyer using responsibility functions. Using the Reject Entire Order action, you can let the buyer know if you are unable to fulfill any part of the purchase order.

You can either acknowledge the order online, or accept or reject the order using the notification. The notification does not allow shipment level acknowledgment, which must be entered online. When you respond, the purchase order is automatically updated, and a notice is sent to the buyer.

You can submit acknowledgments for an entire order, or for individual shipments. For example, if you can fulfill only part of a purchase order, accept the shipments you can fulfill, and reject the others (note that shipment level acknowledgement cannot be performed using the acknowledgement notification).

When the supplier clicks the Save button, the order will be saved in an intermittent state and supplier can work on the order later.

Suppliers can save orders without needing to select an action from the Actions dropdown for all shipments.

Later when a supplier returns to this order, the supplier can modify all the responses that have been entered earlier for the shipments, and also enter responses for those shipments which were not acknowledged in earlier rounds.

Please note that the buyer will not be able to take any action on an order that has been saved by the supplier unless the supplier submits it.

If the order is set to be acknowledged at the document and shipment levels, you cannot indicate change requests during acknowledgment.

For complex work purchase orders, you can acknowledge pay items.

Note: The value of the need-by date is defaulted to the promised date field on supplier acceptance in the acknowledgment process.

To acknowledge purchase orders:

  1. Access the purchase order you wish to acknowledge.

  2. On the Acknowledge page, you can accept or reject an entire order, or you can accept or reject individual shipments.

  3. To accept/reject an individual line's shipment or pay item, click Show for the line.

  1. For the shipment/pay item, select Accept or Reject from the Action menu. If rejecting a shipment or pay item, provide a reason.

  2. Click Submit.

Acknowledging pay items

If the terms for a complex-work purchase order terms require "document or shipment" acknowledgement, you can accept/reject at the pay item level. To accept/reject an individual pay item, click Show for that line. Select Accept or Reject from the Action menu at the end of the line (if you reject the pay item, you must also provide a reason). If you either accept or reject all the pay items, the purchase order status changes to "acknowledged."

Pay item changes are immediately submitted to the buyer for acknowledgement even if the rest of the order is only partially acknowledged. If the buyer rejects the change, the purchase order status reverts back to "Requires Acknowledgement."

Suppliers can:

Signing Purchase Orders

If your buying company has implemented Oracle Procurement Contracts, your buyer may ask that you electronically sign a purchasing document while acknowledging it. Legally binding purchasing documents must be signed by both the buyer and supplier.

After you sign the document, your buyer will be notified. The purchase order will be ready for execution after both the buyer and supplier have electronically signed the purchasing document.

Note: If your buyer asks that you electronically sign a purchasing document, you cannot respond at a specific shipment level, you have to accept or reject the entire order.

To sign a purchase order:

  1. Click the Orders tab, and then click Purchase Orders in the task bar below the tabs.

  2. Search for and select the purchase order with a status of Requires Signature, and then click Acknowledge.

  3. On the Acknowledge page, click Sign Document.

  4. Click any attachments you would like to view to review the attachments for terms and conditions.

  5. Click Accept or Reject.

  6. On the Notification Signing page, enter your username and password and click Submit.

  7. You will receive confirmation that your purchase order has been acknowledged.