The Contact Directory lists the employees at your company who function as contacts between you and your buyer.
After entering the contact details, you can link the contacts to the appropriate address (described below). As people move within your organization, you can also revise the address details for a contact.
You can create multiple contacts and link each one to as many addresses as needed. Each contact must be unique based on first name, last name, and phone number. Contacts that are obsolete can be removed.
After you enter the information, buyer administrators are notified so they can review the details and use then to update their purchasing system. Therefore, your changes may not be promoted to the purchasing system for a few days.
Viewing contact information:
Click Contact Directory under the Company Profile navigation tree. The system displays your current list of contacts.
On the Contact Directory page, you can
Delete a contact by clicking the trash can icon.
Update contact information by clicking the pencil icon.
View the inactive contacts by expanding the Contact Directory : Inactive Contacts region.
Manage address information for a contact by clicking the Addresses icon.
Use the Address Associations for Contact page to manage the addresses for a particular contact:
To remove an address for a contact, click the trashcan icon.
To add an address to a contact, click Add Another Row, search for the address, and click Save.
To create a new contact
On the Contact Directory Details page, click Create.
Enter appropriate information such as Contact Title, First Name, Middle Name, Last Name, Alternate Contact Name, Job Title, Email Address, URL, Phone Area Code, Phone Number, Phone Extension, Alternate Phone Area Code, Alternate Phone Number, Fax Area Code, Fax Number, and Inactive Date for the contact. To create a temporary contact, use the pop-up calendar to identify and expiration date.
If you have the authority to create user accounts, the Create User Account for This Contact checkbox appears on this page. Clicking this checkbox displays additional fields for creating and authorizing users with access to iSupplier Portal..
Note: The Supplier Onboarding Configuration page provides the Create User Account check box, which determines if user account must be created by default for a primary contact. Based on their business requirements, buyer administrators can select the check box either at the Global or the Operating Unit level.
To create a user account, grant the appropriate responsibilities and specify the appropriate user access restrictions to the new user. See the Oracle iSupplier Portal Implementation guide for details about defining user accounts.
The Create Contact page (and the Update Contact page) in the Contact Directory display the Contact Purpose region, using which the user can assign a purpose (reason) for the contact, such as Administrative Contact, or Technical Contact. Add a new Contact Purpose row by clicking the Add Another Row icon. Select a contact purpose from the Purpose dropdown list. You can select multiple purposes for a contact. Remove a contact purpose by clicking the Delete icon. Entering the Contact Purpose is optional.
The purpose the user selects determines the type of communication that will be received from the buying organization. Thus the buying organization sends out various types of communication to the supplier contacts, based on the specific purpose(s) assigned to them.
When you have specified your contact (and user account, if applicable) information, click Save.