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User Interfaces in Contact Center and Service Request Module
View topic for User Interfaces in Contact Center and Service Request Module
Topics
About the Service Request Window
About the Note Details Window
About the Create Contact Window
About the Find Service Request and Find Installed Base Windows
About the Find Service Requests Window
About the Create Tasks from Template Group Window in Service Request
About Choosing the Report Format
About the Log and Notes Window
About the Person Details Window
About the Profile Window
About the Customer Relationship Actions Window
About The Contact Center
About the Organization Details Window
About the Customer Account Details Window
About the Contact Preferences Window
About the Identifying Address Window
About the Party Site Contact Points Window
About the Process Messages Window
About the Notify Window
About the Item Instance Window
About the Find Item Instance Window
About the Quick Task Window
System Profile Options You Can Use to Default Information in Service Requests
About the Contracts Window
About the Task Details Window
About the Create Tasks from Template Group Window in Contact Center
About the Create Customer Window
About the Edit Customer Window
About the Customer Search Window
About the Edit Contact Window
About the Find Critically Overridden Customers Window
About the Override Customer Criticality Window
About the Nodes for UWQ SR Window
About the Save Search Window
About the Service Request Runtime Attribute Capture Window
About the Maintenance Requirements Window
About the Potential Duplicate Service Requests Window
About the Quick Menu Window
About the Copy Service Request Window
About the Oracle Scripting Window
About the Resource Availability Window
About the Call Information Window
About the Call Wrap Up Window
About the Search Installed Base Window
About the Incident Address Search Window
About the Send Message Window
About the View Message Window
About the Review Kits Window
About the Review Order Window
About the Audit History Window
About the Edit Address Window
About the Edit Contact Window
About the Fulfillment Request Window
About the Service History Window
About the Drilldown List Window
About the Resource Availability Window
About the Find Customer Information Window
About the Relationship Plans Search Window
About the Plans Summary Window
About the Modify Plans Window