If Oracle Quality is installed and at least one collection plan that is associated with the Depot Repair Task Transaction (Depot Repair) exists, the Enter Quality Results Tools menu option and the Quality button are enabled when a depot repair task is selected in the Depot Repair window, Repair Tasks tab.

In fact, based upon the depot repair task information entered, quality results entry may be required before you change the depot repair task Status to Closed. See: Mandatory Data Collection.

Background data collection occurs automatically if valid background collection plans are found when you change the depot repair task Status to Closed. The Enter Quality Results window is not displayed during background collection. See: Background Data Collection. You can manually enter data into a background collection plan before a depot repair task Status equals Closed, though. The background collection plan will not collect data again when you change the task Status to Closed if you collected data previously.

You can update and delete quality results as you enter and view depot repair tasks.

Prerequisites

• Enter all depot repair task information, but do not change the task Status to Closed. See: Create and Process Repair Tasks.

   To enter quality results as you enter depot repair tasks:

1. Before saving your work, select Enter Quality Results from the Tools menu or choose the Quality button. The Find Collection Plans window appears.

   Attention: If you attempt to save a depot repair task with a Status equal to Closed and the system finds valid collection plans that are defined as mandatory, you must enter quality results before you can save the transaction. Valid collection plans in this case are those that are associated with the Service Request collection transaction and for which all collection triggers are evaluated as true.

2. Select a collection plan. The Enter Quality Results window appears.

   You can select any collection plan that is enabled, that is associated with the depot repair task transaction, and for which the transaction's triggers evaluate to TRUE. If the triggers evaluate to FALSE for a particular collection plan, you will not be able to access or select that plan. Of those collection plans for which the triggers evaluate to TRUE, the first one (in alphanumeric order) will default directly into the Enter Quality Results Window.

   To find and assign specifications:

See: Finding Specifications During Transactions.

   To enter quality results:

1. In the Results region of the Enter Quality Results window, enter one or more results records. See: Entering Quality Results Directly.

   If the collection plan selected requires mandatory data collection, you must first enter quality results and then close the depot repair task. You cannot close the depot repair task until you do so.

   Depending on the collection plan and its elements, you can use several mechanisms to speed data entry.

   Default value: Default values, if defined, are automatically displayed. They can be overridden. See: Default Specification Limit Values.

   Lists of Values: You can choose results values from a list of values if defined. See: Defining Collection Plan Element Values.

   Duplication: You can duplicate fields and records. Duplicated records and fields can be changed as required. See: Controlling Records in a Window.

2. Save your work.

   To view collection plan or specification attachments while entering result values:

See: Viewing Attachments Associated with Quality Results.