Trend Charts

You can use trend charts to analysis data collected over a period of time. By observing trends, you can determine the appropriate time to take corrective action. For example, you can create a Glazing Process collection plan to collect process quality variables such as oven temperature and voltage from a glazing process. You can use this collection plan to record five readings at random times during each shift. Once the results are collected, you can create a trend chart to graphically display the results of temperature or voltage. See: Creating and Viewing Trend Charts.

Creating and Viewing Trend Charts

You can chart quality results using Trend Charts. Trend charts show values collected for a particular collection element over a period of time.

You can select results based on any combination of collection elements in the collection plan. For example, you can chart oven temperatures for a burn-in chamber for a particular production line this week.

You can create Trend charts from "scratch" or you can create them by copying settings from another chart, descriptive statistic view, or custom report. Copying settings allows you to view the same subset of data in different ways. See: Copy Settings.

You can save your chart settings. You can re-create charts using these saved settings, and you can change these settings to create new charts.

After creating and viewing your chart, you can optionally export the raw data that the chart was based upon. Exported data can be further analyzed using a spreadsheet or statistical analysis software package.

arrow icon   To create trend charts using copied settings:

  1. Navigate to the Trend Chart window.

  2. Enter missing information or change the copied information as required (See below).

  3. Choose the Copy Settings button. See: Copying Settings.

    You can change all copied settings except the collection plan.

arrow icon   To create trend charts:

  1. Navigate to the Trend Chart window.

  2. Optionally, enter the Chart Name.

    To save your chart parameters, you must enter a chart name.

  3. Select the Collection Plan to chart.

    If you are creating a chart, you can select any collection plan, even those that are no longer effective. If you are changing a chart, you cannot change the collection plan.

  4. Optionally, enter the Chart Title.

    The text you enter here is displayed at the top of the chart.

  5. Select the X-Axis Element.

    The X-axis of the chart (the horizontal dimension) can be any collection plan element but is usually a collection element that represents time or groups of quality results collected consecutively over time. For example, you can view results by:

    Occurrence: individual quality results or readings presented consecutively over time, from the oldest occurrence to the most recent occurrence

    Collection number: a group of individual quality results or readings, grouped into a collection and identified by a collection number

    Entry date: individual quality results or readings, grouped by the date in which they were entered

  6. Select the Y-axis Element.

    The Y-axis of the chart (the vertical dimension) represents the primary collection element that you want to analyze. Usually, this axis of the chart represents a variable collection element; for example, temperature or voltage.

  7. Select the Y-axis Function if you want to group the collection element values. See: Functional Grouping and Processing.

    If the X-axis represents a grouping (for example, Collection Number or Entry Date), you must select a grouping function for the Y-axis. For example, if the X-axis is Entry Date, you can select a function like Average to display average values for the collection element for each day. If you choose Occurrence for the X-axis, you cannot select a grouping function. See: Functional Grouping and Processing.

  8. Optionally, enter the chart Description.

    The text you enter here is displayed at the top of the chart, under the chart title.

arrow icon   To find and select quality results:

Navigate to the Show Results Where region of the Control Chart window. See: Finding Quality Results.

If you do not select which quality results to chart, all results associated with the collection plan are used.

arrow icon   To view charts:

Choose the View Chart button. The trend chart you created will be displayed in a separate window.

arrow icon   To save chart settings:

Choose the Save Settings button if you want to save the inquiry settings.

arrow icon   To export chart results:

Choose Export Results from the Tools menu. See: Exporting Quality Results.

Statistical Process Control (SPC)

Traditionally enterprises have depended on their production departments to make products and on their quality control departments to inspect and screen out items that do not meet specifications. Often this approach results in reiterative inspections in an effort to detect instead of prevent problems. Obviously this approach is wasteful because it allows time and materials to be invested in products or services that are not always usable. After the fact inspection is both uneconomical and unreliable.

Statistical process control, on the other hand, is a preventative system. Because it provides immediate feedback, it can minimize or eliminate waste. There are essentially four elements involved in SPC:

Process control focuses on gathering process information and analyzing it so that actions can be taken to correct the process itself.

Process Variation

To use process control, it is important to understand the concept of variation. Some sources of variation in the process cause short term or piece to piece differences, such as backlash and clearances within a machine and its fixturing. Other sources of variation cause changes in the output over the long term. Consequently, the time period and conditions under which measurements are made have a direct affect on the amount of total variation.

They are two types of variations: common cause and special cause variations. Common cause variations occur when processes are in statistical control. They are inherent to the system and are therefore difficult to reduce or eradicate. The variability that exists within the control limits of a typical control chart is usually due to common causes. Special cause (often called assignable cause) variations can be attributed to factors or sets of factors that are external to the system. Examples of special cause variations include operator errors, poor machine maintenance, and missed process steps. Special cause variations can be detected by simple statistical techniques one of which is the control chart.

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