If at any point during the pick process the user reports a discrepancy, warehouse manage can initiate a corrective action workflow. Discrepancies might include any of the following:

• Picking a different quantity than the quantity suggested by the system

• Dropping material into a different staging lane than the staging lane suggested by the system

If a discrepancy is reported, the system immediately directs the user to an audit screen, where he or she is prompted to indicate a reason for the mismatch.

Each reason has an associated corrective action workflow, which will be initiated immediately after an exception occurs. For example, a corrective action workflow might notify the warehouse supervisor, through pager, mail, or other alert mechanism, that an exception has occurred. Corrective actions can also notify customer service that a potential backordered situation exists on a sales order.

Corrective actions can also place a location on hold so that subsequent material allocations do not source material from that locator. These actions can also request a cycle count for a particular locator, or re-release the balance of the sales order line so that it can be sourced from another location.

When you enter an exception during the picking process, you can enter a reason for the exception. You setup the exception reasons in Oracle inventory. See: Defining Transaction Reasons.

Transactions reasons also have an associated reason context. Transaction reasons and the associated contexts are required when you enter an exception. The available reason contexts are as follows:

• Pick Partial: Split the pick and confirm a quantity less than the requested quantity. You must pick the entire quantity, but you may pick it in stages.

• Pick Over: Pick more than the requested quantity. This exception honors lot specific conversions, and enables you to pick the full quantity of an indivisible lot if necessary.

• Pick None: End the pick immediately, load nothing, and move on to the next task. If the item is under dual UOM control, then the backorders must reflect both the primary and secondary quantities.

  Note: When you perform a pick none against a task, the system automatically performs a pick none for all subsequent allocations for that locator. This occurs because the system assumes that there is no on-hand quantity available in the locator.

• Curtail Pick: End the pick and load the material after you pick a few LPNs or lots.

• Change Source Location: Change the material pick location.

• LPN Exception: Allows you to select between the transfer or into LPN at the time of the pick.

• Change UOM: Change the task transaction unit of measure. This refers to the transactional UOM if the item is under dual UOM control. You cannot change the secondary UOM. If you change the transactional UOM to the secondary UOM, the system recognizes this change.

• Fix Previous LPN: For rapid scan configurations that do not require you to confirm the Into LPN or transfer LPN, as soon as a fully consumable LPN is scanned, the cursor is placed on LPN field (for the remaining quantity). You can perform exceptions on the scanned LPN. If you move past the LPN Field, 'Fix Previous LPN' is no longer available.