Self Service Invoices

Oracle Payables integrates with Oracle iSupplier Portal to enable suppliers to create, submit, and view self service invoices. Suppliers with an iSupplier Portal account can create invoices for:

Suppliers can also use iSupplier Portal to enter credit memos against a fully billed purchase order. See: Submitting Invoices.

Depending on the supplier setup, suppliers can use iSupplier Portal to view self service invoices, including any retainage and recoupment information for Contract Financing Invoices. See: Viewing Invoice Information.

In addition, iSupplier Portal also allows suppliers to request advances. Suppliers can only request advances if the advances were pre-approved on the purchase order.

Even if you don't implement Oracle iSupplier Portal, you can also allow internal users to enter self service invoices using the Invoice Actions page.

Entering Self Service Invoices Matched to Purchase Orders

To enter a self service invoice that is matched to a purchase order, enter the following information:

  1. In the Invoice Actions page, select With a PO.

    The supplier's information, including Taxpayer ID, is defaulted from the supplier setup.

  2. Select a Remit To address for payment.

  3. Enter the Customer Tax Payer ID.

  4. You can specify any quantity to bill as long as it doesn't cause the quantity billed to be below zero. Also, the currency must be the same as the purchase order currency.

  5. If necessary, add attachments to the invoice. These attachments use the From Supplier category. After the invoice is submitted, these attachments can be viewed in the Invoices and Invoice Overview windows. See: Attachments in Payables.

  6. If your supplier tax setup permits, update tax lines. See: Taxes on Invoices.

  7. Review the invoice and submit it now, or save the invoice and update and submit it later.

After you submit the invoice, it is considered a liability and can be updated and validated in Payables.

For complete instructions on how to enter self service invoices, see: Submitting Invoices

Entering Self Service Invoices Matched to Receipt

The process for entering self service invoices that are matched to receipt is the same as entering self service invoices that are matched to purchase orders; however, if the Invoice Match Option for the shipment is Receipt, then you will only be able to enter an invoice for the shipments that have been received.

For example, if you ordered 50 items, but have received only 35 items, then you will only be able to create an invoice for the 35 items you have received.

Entering Self Service Invoices Not Matched to a Purchase Order

If you are entering a self service invoice that is not matched to a purchase order, that invoice must be approved using the Invoice Approval Workflow.

When you enter self service invoices that are not matched to a purchase order, follow the same steps for entering an invoice that is matched to a purchase order, but, optionally, enter a Requestor. The Requestor is the person who may be responsible for approving the invoice in Payables.

Once you submit the invoice, it is entered in Payables as a "Standard Invoice Request". Payables automatically initiates the Invoice Approvals Workflow even if you set the Require Validation Before Approval Payables Option to No.

During the workflow, the requestor and other approvers can enter in accounts and distribution amounts. The requestor and approvers can approve or reject the invoice, or they can request that the supplier enter into negotiation. See: Invoice Approval Workflow Overview.

Self service invoices that are not matched to a purchase order not considered a liability and cannot be updated in Payables until they are approved. Once the invoice is approved, the invoice type changes from Standard Invoice Request to Standard Invoice and you can update the invoice in Payables.

Entering Self Service Invoices - Internal User

To grant internal users access to the Invoice Actions page to enter self service invoices, grant the user the Payables Request responsibility. You do not need to implement iSupplier Portal to grant this responsibility to users. Users with the Payables Request responsibility can only create invoices in the Invoice Actions page. In addition, the internal user will only have access to the suppliers that are part of the Organization that the internal user belongs to. For example, if the user is in the North American organization, he will only have access to suppliers assigned to that organization, and not to suppliers assigned to other organizations such as Europe or Africa.

Flexfields on Self Service Invoices

Your system administrator can set up descriptive flexfields to capture any additional information your enterprise needs for invoice processing.

Setting Up Self Service Invoices

Prerequisites

To set up self service invoices:

  1. For each Supplier Contact, define the following:

    See: Defining Contacts.

  2. If you are allowing internal users to enter self service invoices, then assign the Payables Request responsibility to the internal user. See: Defining a Responsibility.

  3. Set the following profile options at the site level:

    See: Define Profile Values

  4. (Optional) In the Payables Options window, enter a Freight account if you want to use a specific account for Freight charges. If you leave this value blank, then Freight amounts are prorated across the Item lines and charged to the Item line accounts.

  5. (Optional) In the Financials Options window, enter a Miscellaneous account if you want to use a specific account for miscellaneous charges. If you leave this value blank, then Miscellaneous amounts are prorated across the Item lines and charged to the Item line accounts.

  6. When your system is set up, contact your selected suppliers with their account information and your URL.

Special Issues for Self Service Invoices

Related Topics