The credit application is one of the primary tools that you use in Credit Management to collect credit data about your customer or prospect. After credit and other personnel complete and submit the credit application, Credit Management begins the credit review.
Note: You can also use the case folder to collect information. See: Using Case Folders to Collect Credit Data.
Use the Application tab to create or search for one of three types of credit applications:
New application
Saved application
In-process application
For all three application types, you must first execute a search in order to proceed. Credit Management provides you with robust search capabilities that minimize both the possibility of creating duplicates in your system, as well as the amount of manual data entry that is required for a new application.
Search criteria is based upon the Data Quality Management (DQM) setup. See: Setting Up Data Quality Management Search.
Note: Credit requests with the Appeal, Rejection Appeal, Re-Submission, or Withdrawal reason can only come from another E-Business Suite application, as indicated by the credit request source. You cannot, for example, withdraw credit requests in Credit Management. See: E-Business Suite Integration Overview.