You can easily modify or cancel prepayments while maintaining a strict accounting and audit trail for orders that you process. You can:

• Change an order without changing the order amount: If an order change does not result in a price change, then Receivables does nothing.

• Cancel an order: For credit card prepayments where the prepayment receipt has already been remitted, Receivables refunds the original credit card using standard credit card refund functionality.

  See: Credit Card Refunds.

  Note: Use a receipt class with a remittance method of Standard on the original credit card prepayments, if you are using Oracle Payments.

  If the prepayment receipt has not yet been remitted, or for prepayments made with other payment methods, Receivables places the refund amount on account.

• Decrease the order amount: For credit card prepayments where the prepayment receipt has already been remitted, you can refund the original credit card for a full or partial refund.

  Receivables unapplies the receipt and reapplies the refund amount to the Credit Card Refund application type. If an amount remains on the prepayment receipt, then Receivables reapplies the amount to the Prepayment application type.

  If multiple prepayment receipts exist for a single order, then Receivables refunds the receipt with the largest open balance first to minimize any transaction fees.

  If the prepayment receipt has not yet been remitted, or for prepayments made with payment methods other than credit card, Receivables places the refund amount on account.

• Increase the order amount: You must manually increase the prepayment amount in your feeder system. Receivables creates a new prepayment receipt for the incremental amount.

• Reallocate prepaid funds towards an overdue invoice: You can unapply a prepayment receipt and manually reapply the amount to another invoice. When you later import the order into Receivables using AutoInvoice, Receivables considers the prepaid invoice that was associated with the receipt to be unpaid and treats it as a typical overdue invoice.